Front Office

Scoot Bike Rental hiring Front Office

- Welcome guests warmly and provide professional assistance upon arrival and during their visit.

- Handle guest inquiries, requests, and concerns in a prompt and courteous manner.

- Provide accurate information about company services, facilities, directions, and general procedures.

- Manage front desk communication through face-to-face interaction, phone calls, and email correspondence.

- Assist with visitor registration, guest coordination, and front desk documentation.

- Maintain a clean, organized, and presentable front office or reception area.

- Coordinate with relevant departments to ensure guest needs are handled efficiently.

- Receive and distribute documents, packages, and other incoming items.

- Monitor front desk supplies and report replenishment needs.

- Support scheduling, meeting coordination, and administrative follow-up when needed.

- Ensure compliance with front office security and visitor access procedures.

- Assist with daily administrative tasks to support smooth front office operations.

• - Previous experience in front office, guest service, receptionist, or hospitality-related roles is preferred.
• - Strong communication and interpersonal skills.
• - Friendly, professional, and service-oriented personality.
• - Able to handle guest complaints or unexpected situations calmly and effectively.
• - Basic proficiency in Microsoft Office and email communication.
• - Well-groomed appearance and positive attitude.
• - Strong organizational skills with attention to detail.
• - Able to multitask and work efficiently under pressure.
• - Willing to work in shifts if required.
• - Committed to delivering excellent guest experience and customer satisfaction.