Receptionist

We are seeking a professional and friendly Receptionist to welcome guests, manage front desk operations, answer inquiries, and provide administrative support while ensuring an excellent customer experience.

1. Greet and welcome visitors in a friendly, courteous, and professional manner, ensuring they are directed to the appropriate person or department.
2. Maintain the reception area to ensure it is clean, organized, and presentable at all times.
3. Receive, record, and distribute mail, packages, and documents both incoming and outgoing.
4. Perform basic administrative tasks, such as filing, data entry, and updating internal contact lists.
5. Provide general information about the company to visitors, clients, and callers.
6. Maintain confidentiality of company information and visitor data at all times.
7. Report important incidents or issues occurring at the front desk to the immediate supervisor or management
8. Recommend additional treatments, packages, memberships, or products based on guest needs.
9. Inform guests about ongoing promotions and special offers.
10. Encourage guests to upgrade services when appropriate

• Minimum high school diploma (Diploma/Bachelor's degree is a plus).
• Previous experience as a Receptionist or in Customer Service is preferred.
• Good communication skills in Bahasa Indonesia and basic English.
• Proficient in Microsoft Office (Word, Excel).
• Friendly, well-groomed, organized, and able to multitask.
• Willing to work on shifts, weekends, and public holidays if required.