Reservation

Manage booking inquiries across multiple channels, maintain accurate availability, and coordinate guest requests and arrival details with relevant teams to ensure a seamless booking and check-in experience.

• Respond promptly to booking requests via email, phone, and online platforms.
• Maintain up-to-date availability across booking channels (OTA, website, direct).
• Communicate special requests, guest preferences, and arrival details with relevant teams to ensure a smooth check-in experience.

• Diploma or A Bachelor’s degree.
• Minimum 1 year’ experience in reservations, booking, or front office roles, preferably within the hospitality or villa management industry is preferred.
• Fluent in English (Spoken and Written); additional languages are a plus.
• Proficiency with reservation systems (PMS, CRM) and standard office software.
• Excellent organizational skills and attention to detail.
• Ability to multitask and work effectively in a fast-paced environment.
• Friendly, professional, and customer-oriented attitude.
• Flexibility to work varied shifts, including weekends or holidays, if required.
• Available to join immediately.