Ecommerce Manager

Island Honey is looking for an experienced and creative Ecommerce Manager to oversee and optimize our Shopify website. This role combines technical Shopify expertise, digital merchandising, fashion retail knowledge, and creative thinking to drive online sales and enhance the customer shopping experience.

You will manage daily website operations, product listings, online merchandising, and ecommerce performance while collaborating with our boutique and marketing teams to strengthen Island Honey's online presence.

Website Management & Merchandising

1. Manage and regularly update the company's Shopify website.
2. Upload new products, including product images, descriptions, pricing, sizes, and variants.
3. Create and manage product collections, seasonal edits, and featured product selections.
4. Update homepage banners, layouts, and featured products to maintain an attractive online storefront.
5. Ensure product availability and inventory information are accurate and up to date.
6. Maintain a visually appealing, user-friendly, and consistent online shopping experience.

Ecommerce Growth & Optimization

1. Monitor website traffic, conversion rates, customer behavior, and sales performance.
2. Identify opportunities to improve product discovery, customer experience, and online sales.
3. Optimize product listings, website navigation, and basic SEO.
4. Monitor checkout functionality and troubleshoot website issues.
5. Prepare weekly performance reports with actionable recommendations.

Campaigns & Creative Collaboration

1. Coordinate website updates with marketing campaigns, product launches, and promotions.
2. Create landing pages and featured collections for new product launches.
3. Assist with email marketing campaigns and automated customer journeys.
4. Coordinate with the boutique team regarding new arrivals and product information.
5. Contribute creative ideas to strengthen the brand's online presence.

1. Minimum 3 years of hands-on ecommerce experience, preferably with fashion, accessories, or lifestyle brands.
2. Strong working knowledge of Shopify, including product management, collections, inventory, and analytics.
3. Experience in digital merchandising and ecommerce optimization.
4. Strong visual sense and a good understanding of fashion retail.
5. Proficiency in Canva or similar creative tools.
6. Familiarity with SEO, email marketing, and ecommerce performance metrics.
7. Excellent organizational, communication, and time management skills.
8. Strong written English communication skills.
9. Ability to work independently, take initiative, and contribute creative ideas.

Preferred Qualifications

1. Experience managing international ecommerce operations and shipping.
2. Familiarity with Klaviyo, Shopify Email, or Meta Ads.
3. Basic knowledge of HTML/CSS.
4. Experience working with independent fashion boutiques or emerging brands.
5. Basic product photography and content editing skills.