Telesales / Telemarketing

The Telesales / Telemarketing Executive is responsible for actively reaching out to prospective and existing clients via phone, email, and digital channels to generate new business opportunities, promote products or services, and secure sales deals. This role focuses on pipeline generation, client acquisition, and driving overall revenue growth.

Sales & Remote Pitching:

• Perform cold calls and outbound calls daily to target leads, corporate clients, and potential buyers.
• Pitch products, services, special packages, and promotional offers tailored to client needs.
• Handle inbound sales inquiries, provide detailed product/service information, and offer suitable solutions.
• Send business proposals, conduct follow-ups, negotiate terms, and successfully close deals.

Data Management & Administration:

• Collect, update, and manage accurate client databases and lead records in the CRM system.
• Schedule appointments or product demonstrations for the Field Sales team when needed.
• Prepare daily and weekly activity reports covering call volumes, qualified leads, and sales conversions.

Client Relationship Management:

• Build and maintain positive, long-term relationships with new and recurring clients.
• Address client inquiries and objections professionally while maintaining high service standards.

• Associate Degree (D3) to Bachelor’s Degree (S1) in Marketing, Business Administration, Communications, or any relevant field.
• Minimum 1 year of experience in Telesales, Telemarketing, Inside Sales, or Call Center roles.
• Strong verbal communication skills, clear articulation, and a professional phone etiquette.
• Proven negotiation skills and a persuasive approach to sales over the phone.
• Target-driven mindset with the ability to perform under pressure.
• Proficient in standard office software (MS Excel/Word), communication apps, and CRM tools.
• Conversational or fluent proficiency in English (both spoken and written) is preferred.