Customer Relation Admin

Juara Holding Group, established in 2017, is a group of companies focused on Indonesia tourism and creative endeavors, including Indonesia Juara Trip, Komodo Luxury, BaliPremium Trip, Juara Production, and Labuan Bajo Production. The group provides premium and exclusive services such as trusted tour operations, premium documentation with a professional team, and a production house offering high-quality photo-video services. Juara Holding Group aims to promote local pride and support the development of local communities in each tourism destination.

1. Handle calls and respond to texts/emails from local and international customer in a professional manner 2. Regularly communicate with clients and business partner 3. Follow up with clients to ensure satisfaction and address any concerns 4. Work towards increasing the number of clients 5. Clearly explain trip packages to potential clients 6. Provide clients with all necessary information before their trips 7. Build and maintain a positive image of the company for consumers 8. Collaborate with Finance and Accounting for invoicing

· D3 or S1 degree in a relevant field · Minimum 1 year of experience in a similar role · Willing to work on the weekend