To be the exemplary leader of heavy equipment solutions provider through :
1. Human Capital Development
2. Customer Retention
3. Sound Financial Management
To develop a competitive team with full commitment, to provide total service to heavy equipment industries.
For more than 32 years of invaluable experience in the heavy equipment and machinery industry, we have developed a proactive and reliable marketing & product support team purposely trained to respond at all times to the needs of our customers as well as to the ever-changing needs of the business environment around us. Our unique three-level organization structure has been specially tailored to enable us to respond promptly and effectively to customers' needs.
These three levels of the organization structure are :
Level 1 : The Management Group
Level 2 : The Support Group
Level 3 : The Front - Line Group
It can be seen clearly here that there are no multi-layered rigid bureaucratic hierarchies to slow down and impede the actions and communications.
In contrary, what results are more flexibility and effectiveness in action-taking, decision-making, problem-solving & communicating within and outside the organization. This in real terms adds up to both cost-saving and human resource effectiveness for our customers and principals as well as for ourselves. Our growing list of satisfied and loyal customers and principals is the proof of success of our commitment to this area.
The ability to forge ahead, to expand the field operations and to increase our market share despite of the economic uncertainty is once again reaffirming the confidence in our capability to cope with the fast-paced and challenging demands of the Indonesia market.
We believe that through learning, people can change to be better. However, learning without goal - directed action achieves little.
Therefore, an on - going programme of systematic training, career - path counseling and planning has been specially designed to ensure that all Probesco staff are suitably qualified in their respective areas of work whilst at the same time maintaining a high level of motivation, enthusiasm and dedication.
The underlying objective of such a programme is to ensure that all our customers will always get the best service that is in line with our commitment.