We are a product specialist that focuses on sharing knowledge for Product People worldwide.
We have developed a unique App that allows product people to share knowledge with product people from all over the world.
The app has 9 different modules where the development and knowledge sharing of product people is the most important.
We focus entirely on product people.
Such as Product Owners, Product Managers, Business Analysts, and Product Leaders.
We are an internationally very fast-growing start-up and we started in 2019, now working from 80+ countries across six continents. Yet we are one team, with one dream: to continue to offer the largest product app to every product professional anywhere in the world.
Tanggung Jawab Pekerjaan :
• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements
• Arrange meetings for Business Developer
• Enter and update customer information in the database/ CRM
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information
Syarat Pengalaman :
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Ability to learn about products and services and describe/explain them to prospects
• Basic knowledge of English
• Excellent communication and interpersonal skills
• Fresh graduates are welcome
• Proven experience as telesales representative or other sales/ customer service role (preferred)
• Proven track record of successfully meeting sales quota preferably over the phone
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints
• High school diploma; BSc/BA will be a plus
• Having own laptop (preferred)
• Able to work remotely with minimum supervision