Lowongan Kerja Customer Relation Manager (CRM) LITHEA AESTHETIC CENTER


Posted Date: 2018-11-08
Closing Date: 2018-12-07

 Overseeing daily clinic operations.
 Client service & satisfactions.
 Staff management.
 Clinic Revenue management.
 Clinic hygiene, cleanliness & maintenance.
 Prepare weekly and monthly reports.
 Promote services, products and discounts on social media.
 Receive payments from clients and track all transactions.
 Keep updated records of costs and revenues (e.g daily, monthly and quarterly)
 Run online competitions and offer discounts packages to attract new customers.
 Carry out Lythea assignments & duties as requested by BOD and/or Management.

Tanggung Jawab Pekerjaan :

 Customer service skills – Able to speak in a friendly way to customers and potential customers,
listening to their needs and helping communicate options. Maintaining relationship and
interactions with existing customer and potential customers.
 Database strategy – to manage and maintain database.
 Communication skills – Able to speak to customers about a product’s different features and
answer any questions they might have.
 Flexibility in working hours – supposedly attending network events on a sales mission.
 Persistence – when the sale is not a go, being able to bounce back is the key for this job.
 Fluent in English communication – correspondence & conversation.
 Basic bookkeeping knowledge.
 Excellent organizational skills.
 Ability to handle customers’ requests and complaints with grace.
 BSc degree in Business Administration or relevant field.
 Additional in certification in Beauty Therapy or Sales is a plus.
 Managerial experience more than 3 years (retail/ beauty & Wellness / Telecommunication)

Syarat Pengalaman :
Managerial experience more than 3 years (retail/ beauty & Wellness / Telecommunication)
Keahlian :

 Customer service skills
 Database strategy
 Communication skills
 Fluent in English communication – correspondence & conversation.
 Basic bookkeeping knowledge.
 Excellent organizational skills

Kualifikasi :

 Customer service skills – Able to speak in a friendly way to customers and potential customers,
listening to their needs and helping communicate options. Maintaining relationship and
interactions with existing customer and potential customers.
 Database strategy – to manage and maintain database.
 Communication skills – Able to speak to customers about a product’s different features and
answer any questions they might have.
 Flexibility in working hours – supposedly attending network events on a sales mission.
 Persistence – when the sale is not a go, being able to bounce back is the key for this job.
 Ability to handle customers’ requests and complaints with grace.
 BSc degree in Business Administration or relevant field.
 Additional in certification in Beauty Therapy or Sales is a plus.

Tunjangan :

 Meal allowance
 Transportation
 Phone credit are to be discussed upon interview

Insentif :

 Take home pay round up to from 7mio to 10mio/month

Waktu Bekerja :
 Monday to Saturday (6 days, 1 day off on Sundays)  9am to 9pm (12hrs)