Lowongan Kerja OPERATION MANAGER MUG Authentic Coffee Atjeh
An Operation Manager is responsible for managing human resource management, overseeing work from other F & B positions, and ensuring that the profit target is achieved.
Tanggung Jawab Pekerjaan :
• Directs and organizes the activities of cafe to maintain high standards of Cleanliness all Areas, Food & Beverages quality, Service and Marketing to maximize profits through outstanding customer service and ensuring guest satisfaction.
• Controlling day to day situation and supervise all activities.
• Doing regular stock-takes and ordering as necessary/Monitor and order supplies
• Track food & beverage inventory, manage all bartenders,cook & crew, track inventory, create daily schedule
• Make certain all deliveries are checked in correctly and documentation is correct
• Plan and implement systems to maximize sales and revenue
• Handle any customer complaints, inquiries, questions/Dealing with difficult customers
• Be able to give reports as to what items are doing well, continuously review performance of item
• Commerce daily and weekly briefing to review operations and feedback on cleanliness, food & beverage sales
• Maintain quality, presentation and hygiene of products
• Be aware all the times of cleanliness, equipment and make sure there are adequate supplies and equipment at hand. Ensure maintaining all equipment in working correctly
• Overseeing and liaising with the bar & kitchen
• Adhering to budgets, increasing profits and managing cash flow
Syarat Pengalaman :
• Strong managerial and communication skills
• Fluent in speaking English
• Understand various customer request
• Experience Upmarket free standing restaurant as manager
• Customer oriented and quality driven
• High committed, honest, able to bring positivity to team and customers
• Well groomed and presentable
• Energetic, dynamic, inspiring and innovative
• Willing work late hours.
• Meal & Transport Allowance
• Service Charge
• Incentive Productivity
• Yearly Bonus