Industri :
Pendidikan :
Tipe Pekerjaan :
Posted Date: 2019-10-10

Main task is to communicate with students and teachers through chat and emails to take concerns, troubleshooting, solve issues. Service Desk Specialist works direct with users so it is crucial to communicate freely via chat channel.

Tanggung Jawab Pekerjaan :

• receive and promptly respond to user queries;
• document user queries and resolutions;
• improve knowledge about company products and services;
• suggest solutions based on users feedback;
• work late night shifts

Syarat Pengalaman :
Min 1 year experience in the same field
Keahlian :

• computer literacy is a must;
• fluency in English language (very good/advanced);

Kualifikasi :

• strong interpersonal skills;
• ability to solve problems;
• good organization skills;
• positive attitude;

Waktu Bekerja :
Flexible timetable

Profile Perusahaan

Deskripsi Perusahaan

NUADU is designed for schools that need a smooth digital transformation. It offers a formative and summative learning environment. NUADU is a data-driven, personalized, result oriented and competency-based learning space that comes with an excellent service that guarantees high student engagement and measurable improvement of conclusions supported by tracking progress analytics aligned to National Curruclum.

NUADU works with publishers, teachers and scientists to create digital products in the space of digital assessment and curriculum progress tracking. We are international company with partners around the world including Singapore, Thailand, Malaysia and Australia.