Lowongan Kerja Client Relations Officer PT. Seruni Mobile International
The Client Relations Officer is a strategic and enthusiastic solution-driver who puts our customers at the core of everything we do. They have a passion for advertising and believe the future of marketing is identity-based, data-driven and grounded in measurable business results. With proven understanding of both online and traditional media, this role is responsible for partnering with the sales team to develop industry-specific relationships, drive revenue by negotiating and optimizing complex opportunities, and use data and analytics to build a consultative solution for our customers. The Client Solutions Officer will establish and strengthen key client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction. Success in this position requires strong consultative sales, analytical skills, a focus on client service, and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines.
Tanggung Jawab Pekerjaan :
Media Planning, Strategy & Measurement, and Optimization:
• Outlines measurement solutions and appropriate campaign structures based upon key KPI’s.
• Manages and consults on interactive mobile solutions and custom integrations.
• Manages revenue delivery and budget spend, including daily optimization and providing real time targeting recommendations.
Platform & Product Expert:
• Articulate and update clients on mobile technology solutions and developments.
• Responsible for educating clients on best practices.
• Drives product innovation based upon client needs.
• Build and manage relationships with key clients and telco partners
• Manage complex work streams to optimize marketing objectives for clients.
• Manage Analytics and dashboards to advise clients (e.g. daily client facing data/insights reporting, understanding performance across hundreds of accounts used by client, setting up pipelines to pull conversion and impression data, etc.)
• Cross-functional collaboration of all projects
• Oversee delivery and revenue recognition for the businesses/accounts you are assigned to. Identify up-sell opportunities across your accounts and Telco Partners to drive incremental revenue
Syarat Pengalaman :
• 2+ years’ experience working directly with marketing, media and/or consulting companies and demonstrated leadership experience required
• Experience with the industry or business trends in the industry (Direct Response marketing, data and technology solutions, telecommunication, partnerships, CRM)
• Advanced Microsoft Office skills, experience with analyzing data-sets and delivering actionable insights
• Ability to manage multiple projects while maintaining strict attention to details
• Ability to communicate, collaborate and work effectively on a team
• Ability to confidently present to build ongoing relationships with external clients
• Understanding of major success metrics
Male / Female age 25 to 30 years old
Bachelor Degree in Information Technology / Telecommunications / Engineering