Lowongan Kerja Spanish Travel Consultant EXO Travel Indonesia, Denpasar
We are looking for Spanish, and Italian Travel Consultants to help handle our expanding business.
Working within a team, you will be in daily contact with our clients and sales offices, processing bookings, answering questions and creating travel itineraries. We have clients from all over the world, however we specialize in European, US and Australian markets.
A good Luxury Travel Consultant – Concierge is focused on providing the best service/advice to our agents, has good product knowledge especially related with Luxe products and keeps looking to improve it, and has a professional mind-set and a passion for travel and his/her work.
Tanggung Jawab Pekerjaan :
-Correspond with overseas travel agents and partners of the company and provide them accurate, up-to-date and correct travel information
-Advise, create outlines and Travel itineraries for Tour operators/ Travel agents
-Make quotations/proposals and reconfirm bookings with/for overseas agents with TourPlan and ensure all services you entered are always updated in the system
-Make reservations with local suppliers and hotels.
-Understand about the existing and new products being offered by the company to be better able to fit the client requirements
-Work with the Operations team to deliver optimal service to clients on the ground
-Issue invoices in due time and assist accounting department with regard to payment
-Ensure all sales are reported in TourPlan software for your sales report
-Ensure EXO standards and Inbound processes are followed
-Look to improve handling time and productivity by making suggestions on how to simplify or speed up work processes
-Strive to achieve a high ratio of conversions versus enquiries
Syarat Pengalaman :
-Affinity with travel industry and knowledge of destination and surrounding countries
-Ability to work under pressure in peak season periods within timeline
-High degree of customer service with an eye for detail and presentation
-Strong organizational skills, ability to work under pressure and to prioritize tasks
-Good computer literacy (MS Office; Travel related software)
-Candidate must possess at least a Diploma in Hospitality/Tourism/Hotel Management or equivalent
-Required language(s): Spanish/Italian
-At least 1 year of working experience in the related field is required for this position
-Applicants must be willing to work in Bali or Jogjakarta
-Preferably Staff (non-management & non supervisor)s specializing in Hotel Management/Tourism Services or equivalent.
-Full-time position(s) available.
-Eligible for Indonesian national.