Lowongan Kerja Front Desk Agent Swiss-belhotel, Ambon

Pendidikan :
Tipe Pekerjaan :

Closing Date: September 14, 2018

Responsible for greeting and registering Hotel guests, providing guest service throughout the customer journey, and settling guest accounts upon departure. Because the Front Desk is the heart of the Hotel and the primary point of contact for guests, Front Office Agents must be knowledgeable about all aspects of SBI, SBEC, the Hotel’s facilities, services, policies and procedures. Other occasional duties include Concierge, Reservations, Telephone Operator, Business Centre and Executive Club functions.

Tanggung Jawab Pekerjaan :

– Welcome guests upon arrival with courtesy and professionalism.
– Register arrivals according to established standards and procedures including the adherence to all credit and accounting procedures.
– Manage guestroom inventory by communicating regularly with Housekeeping to ensure rooms are available for efficient check-ins.
– File and manage registration cards for guests according to established standards and procedures.
– File and manage registration cards for guests according to established standards and procedures.

Syarat Pengalaman :
Minimum of 1-year experience in the same position or strong track record in customer service for at least 2-years.
Keahlian :

– Good analytical skills and strategic thinking.
– Knowledgeable of basic accounting principles and revenue management.
– Computer literate with knowledge of Word, Excel, PMS, industry related software desired.
– Must be fluent in English and local language.
– Strong sales skills.

Kualifikasi :

Male – 20-30 years old
High attention to detail

Tunjangan :


Insentif :

Service Charge

Profile Perusahaan

Deskripsi Perusahaan

Swiss-Belhotel International currently manages a portfolio of more than 145* hotels, resorts and projects located in China, Vietnam, Philippines, Malaysia, Indonesia, Bahrain, Egypt, Iraq, Oman, Qatar, Saudi Arabia, United Arab Emirates, Australia, New Zealand, Bulgaria, Georgia and Tanzania. Awarded Indonesia's Leading Global Hotel Chain for six consecutive years, Swiss-Belhotel International is one of the world's fastest-growing international hotel and hospitality management groups.