Customer Service Manager PT. Aldmic Indonesia
PT Aldmic Indonesia operates FlowerAdvisor which is an international flowers and gifts E commerce.
FlowerAdvisor came about as a result of a prominent absence of a single strong brand in Asia for International Flower & Gifts Delivery. Online users found it a struggle to discover a trusted 24 hour delivery flowers & Gifts site which can be replied upon to send flowers, hampers and gifts to their loved ones anywhere in the world. FlowerAdvisor has a network of florists which are located in more than 111 countries in the world, thus makes FlowerAdvisor as one of the biggest E Commerce Player in Asia that specializes in Flowers & Gifts
Tanggung Jawab Pekerjaan :
• Improve the operational systems, processes and policies in support of organizations mission — specifically, support better management reporting, information flow and management, business process and organizational planning
• Play a significant role in long-term planning, including an initiative geared toward operational excellence
• Supervise and coach office team leader on a weekly basis
• Suggest improvements to the various communications by the company
• Handle and resolve customer complaints
• Obtain and evaluate all relevant information to handle inquiries and complaints
• Communicate and coordinate with internal departments
Syarat Pengalaman :
• Have strong verbal and written communication skills in English
• Experience of working 3 – 5 years.
• Candidate min. S1 all majors.
• Have strong verbal and written communication skills in English.
• Applicants must be willing to work in Shifting.
• Hardworking, diligent, honest, accurate and able to work together in teams as well as individually.
• Willing to work over time to finish deadlines.
Asuransi Kesehatan, BPJS Kesehatan