Customer Support Specialist DotC

Level Pekerjaan :
Industri :
Pendidikan :
Tipe Pekerjaan :

Raja Uang is a well-known fintech company in India, and we are seeking for customer support specialists with good problem-solving skills and strong financial background to help our users to get good experience when using our products.

Tanggung Jawab Pekerjaan :

What will you be doing?
1. Customer on-boarding process
2. Customer query handling
3. Collection and optimization of Q&A template by using online Customer Service System
4. Managing the process under the supervision of the Chief Compliance Officer
5. Other support functions with regard to general office

Syarat Pengalaman :
Keahlian :

MS Office

Kualifikasi :

What do we require from you?
1. Experience in a customer-facing/ support role, ideally from Financial industry, Electronic Payments, or Cryptocurrency sectors
2. Fresh graduates are also accepted
3. Strong analytical and problem-solving skills
4. Ability to explain technical processes to non-technical clients
5. Strong interest in fintech industry
6. Fluency in Hindi and English

Profile Perusahaan

Deskripsi Perusahaan

DotC United Group creates and architects internet platforms to simplify globalization complexities. Our mission is to connect users from different countries and better their lives with state-of-the-art technologies.