Lowongan Kerja Customer Service SIRCLO, Tangerang

Industri :
Pendidikan :
Tipe Pekerjaan :

Posted Date: 2019-06-08
Closing Date: 2019-07-08

Serves customers by providing product and service information; resolving product and service problems.

Tanggung Jawab Pekerjaan :

1. Attracts potential customers by answering product and service questions; suggesting information about other products and services.
2. Opens customer accounts by recording account information.
3. Maintains customer records by updating account information.
4. Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
5. Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.

Syarat Pengalaman :
Minimum 1 year as a customer service
Keahlian :

1. Solving Problems
2. Good Communication Skills
3. Good Attitude

Kualifikasi :

1. Proven customer service experience min. 1 year.
2. Familiar in handling live chat.
3. Familiar with marketplace.
4. Able to adapt/respond to different types of characters.
5. Able to multi-task, prioritize and manage time effectively.
6. Willing to work in shifting.
7. Minimum SMA/SMK from any majors.

Tunjangan :

BPJS

Waktu Bekerja :
Shifting

Profile Perusahaan

Deskripsi Perusahaan

SIRCLO merupakan jasa pembuatan website toko online di Indonesia yang telah dipercayai oleh lebih dari 10,000 bisnis lokal. Dengan jasa pembuatan website toko online SIRCLO, pemilik bisnis dapat memiliki website toko online instan yang mudah dikelola dan berpenampilan menarik tanpa memerlukan keahlian koding dan desain. Tentu saja banyak keuntungan e-commerce platform di Indonesia yang bisa didapatkan dengan membuat toko online, salah satunya adalah memiliki toko yang dapat diakses oleh pembeli kapan saja dan dimana saja. Bisnis yang mempunyai website toko online sendiri akan terlihat lebih profesional dan terpercaya di mata calon pembeli. Anda juga mendapatkan otoritas penuh dalam mengelola toko online mereka sendiri. Jika harapan Anda adalah mempopulerkan brand bisnis dan mempunyai komunitas pelanggan yang setia terhadap brand Anda, maka website toko online merupakan platform utama yang harus dikembangkan.