Lowongan Kerja Customer Service PT Jet Technology Commerce, Tangerang

Level Pekerjaan :
Pendidikan :
Tipe Pekerjaan :

PT Jet Technology Commerce mencari kandidat Customer Service yang sangat kreatif dan senang melayani customer dalam dunia digital

Penempatan : Ruko Bizlink – Tigaraksa

Tanggung Jawab Pekerjaan :

Manage large amounts of incoming inquiries
Identify and assess Online Customers’ needs to achieve satisfaction
Build sustainable relationships and trust with Online Customer accounts through open and interactive communication
Handle customer complaints, provide appropriate solutions and alternatives within the time limits
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Able to apply CRM theory in order to maintain relation with online customer

Syarat Pengalaman :
Fresh Graduation allowed
Keahlian :

Microsoft Office (Word,Excel, Powerpoint)
Social Media

Kualifikasi :

Maximum 28 years old
1-2 years’ experience in contact center/ customer service management
Good in English, mandarin is a plus
Bachelor degree from any major
Proven customer support experience or experience as a client service representative
Customer-Satisfaction oriented
Excellent communication
Ability to multi-task, prioritize, and manage time effective
Able to operate Excel, Word, Power Point

Tunjangan :

BPJS
Cuti

Insentif :

Bonus per bulan

Waktu Bekerja :
Jam 8.30 – 17.30, Senin – Jumat (Shifting)

Profile Perusahaan

Deskripsi Perusahaan

PT JET TECHNOLOGY COMMERCE is established with the perspective of advanced business conduct in the current era. J&T is an express delivery which applies technology development as its basic system. The extensive networks are owned by J&T facilities express services for all customers throughout Indonesia. At the same time, J&T supports the growth of E-commerce through a partnership with Alibaba.com. Since 2016, J&T Alibaba has been committed to let the world believe in Indonesian products.

We started in Business to Business (B2B) sector as one of Alibaba.com’s Authorized channel partner in Indonesia. We connect local sellers with international buyers from all over the world and open opportunities for local businesses to compete in international market. After B2B and J&T succeed in Indonesia, PT JET TECHNOLOGY COMMERCE want to start Business to Customer(B2C) sector. We want to help the local company to improve and succeed in E-commerce.