Lowongan Kerja Call Center Radiant Global

Level Pekerjaan :
Pendidikan :
Tipe Pekerjaan :

Posted Date: 2019-11-28
Closing Date: 2019-12-28

Kami merupakan perusahaan penyedia solusi Teknologi Informasi terintegrasi bagi perusahaan retail.
Kami memahami betapa pentingnya menggunakan teknologi yang berkerja sesuai kebutuhan usaha. Oleh karena itu, kami hadir sebagai solusi untuk memudahkan, menyederhanakan masalah, memotong biaya operasional, dan mengoptimalkan produktivitas usaha sehari-hari.

Produk

POS (Point of Sales) untuk PC
POS (Point of Sales) untuk Android Tablet
Retail B2B Procurement Portal
Retail Consignment Portal
Electronic Shelf Label
Stock Take Inventory System
Jasa

Konsultasi IT
IT Helpdesk

Tanggung Jawab Pekerjaan :

Responsibilities :

– Log incidents/calls into the Help-desk systems, monitor and follow-up incidents/cases logged and manage incidents / manage to close case within customer’s Service Level.
– Generate Daily/Monthly reports based on customer’s requirement.
– To analyze and gather related information regarding the incident cases or Service Request.
– Performing remote support assistance
– Performing daily follow up and outgoing call

Syarat Pengalaman :
Tidak Ada
Keahlian :

– Menguasai bahasa inggris
– Menguasai basic komputer dan mengoperasikan windows

Kualifikasi :

– Max age is 28 yrs old
– Candidate must at least High School Graduate or higher level.
– Able to speak in English ( MUST !! )
– Basic knowledge of Microsoft based operating systems with emphasis on Windows XP and experience in related field is an added advantage.
– Able to work in shift rotation.
– Willing to travel / relocate based on office policy
– Fresh graduates are encouraged to apply.
– Able to speak Mandarin is an advantage

Waktu Bekerja :
Senin – Jumat, Jam 8 sampai dengan jam 5

Profile Perusahaan

Deskripsi Perusahaan

We pride ourselves as an one-stop solutions provider of enterprise-wide technology that enables customers to automate their operations, connect people, processes and technology to business, making business operate faster, more efficiently and less costly.

For almost two decades in the industry, we have served and supported companies ranging from small privately owned businesses to large multinational companies in the field of retail, manufacturing and logistics (warehouse/distribution) as well as other service industries in achieving higher productivity via automation.

Our solutions include fully integrated barcode and automated identification (AUTO-ID) solutions, point-of-sale (POS) system and enterprise resource planning (ERP) system.

Our specialist division includes: barcode scanners, barcode printers, computerized weighing scale, mobile computer/ handy terminal, point-of-sale peripherals and other automated identification (Auto-ID) systems. We are the authorized distributors and service representatives of many world-class reputable brands in the industry.