Customer Service Freight Forwarding
PT Exoduss Internasional hiring an Customer Service Freight Forwarding
Tanggung Jawab Pekerjaan :
• Establish and maintain a positive relationship with customers, agents, vendors and co-workers.
• Be available to service customers by phone & email from the start to the end of shipment’s processing.
• Timely and accurately process all customer inquiries and order inquiries shipping planning. Verifies product/commodities refer to custom regulation, inventory, shipping requirements, and regulatory information.
• Coordinate activities with operations department and worldwide agents, vendors to ensure timely shipments of orders.
• Adhere to all Indonesia Export Import Custom Regulations, Company’s import/export compliance requirements; customer’s import export requirements, procedures and processes.
• Timely and accurately prepare all required shipping details and export import compliance documents and update to customers at actual.
• Maintain complete, accurate and well organized export import processing record keeping files.
• Research and resolve customer concerns
• Generate and distribute shipment status reports to both internal and external customers
Keahlian :
-Having good networking related with forwarder business is a must
-Experience in Handling Customs documents
-Having knowledge and experience about PEB & PIB
-Fluent in English in oral & written
Kualifikasi :
-Candidate minimal Diploma / Bachelor degree
-At least 3 years of working experience in export import department
-Office Location at Jakarta Barat