Desk CRS Assistant Manager PT.Home Credit Indonesia
Home Credit Indonesia is a multi finance company which provides financing through the stores of our retail partners to consumers who want to purchase consumer durables products. Home Credit financing solutions are Easy, Simple and Fast.
Home Credit Indonesia was established in 2012. We are headquartered in Jakarta and growing our business to expand into all cities and territories in Indonesia. Today we have more than 7,500 employees and our planning to have in the region of 14,000+ colleagues by the end of 2018.
We are always on the look-out for talented, enthusiastic people who are driven by results and success and if you are one of these people we would love to hear from you. In return we can offer you a career with one of the largest global financing players and an active role in helping to shape the future of our business.
Tanggung Jawab Pekerjaan :
Leadership, motivation and evaluation team of supervisors, team leaders and operators
Ensuring effective functioning of collections process
Organization and management the team of supervisors, team leaders and operators
Manage performance of desk collections within set performance triggers
Hiring desk collection team leaders
Creation regularly reports
Regularly meetings with trainers, quality, management
Working with all systems and set up innovations
Process improvements proposal and implementation
Syarat Pengalaman :
Excellent communications & interpersonal Skill
Minimum Bachelor degree any major
At least 3 years of work experience with leadership
Excelent communication and interpersonal skills.
Excelent presentation skills
Concern for detail and quality
Consistency, independence, speed
English language – advanced