We are looking for Operational Staff to manage operational, procedural, and co-ordinating technicians every day.

Tanggung Jawab Pekerjaan :

1. Design and implement operational strategies, plans, and procedures
2. Lead technicians to drive maximum performance and dedication
3. Evaluate performance by analyzing and interpreting data and metrics
4. Write and submit reports to the CEO in all matters of importance
5. Managing relationships with partners / vendors
6. Perform a wide range of daily operational duties and support activities for the Management and/or People in Operations Department to facilitate efficient operation for the organization; including:
– Manage the system and email regarding operational matters.
– Allocate incoming claims
– Prepare the required spare parts
– Assist technician about additional information regarding customer’s situation.
– Update the pending status of WO
– Note the ins and outs of spareparts
8. Resolve Customer cases related to service performance, including but not limited to explanation of situation, rescheduling, corrections, changes, and pricing
9. Ensure all cases are solved within required timeframe following company’s SOPs

Syarat Pengalaman :
1-3 years experience in the field of operations or management
Keahlian :

Operational, managing, concepting, presentation, leadership, public speaking, problem solving

Kualifikasi :

– Men
– Maximum age 27 years
– Education last at least D3 / S1
– Having experience in the field of operations or management is a plus
– Eager to learn
– Reliable and responsible
– Agile and able to work under pressure
– Have an interest in electrical/computer parts is a plus

Tunjangan :

BPJS Kesehatan*
BPJS Ketenagakerjaan*
Benefit (fruity day every tuesday)

Insentif :

Overtime fee

Waktu Bekerja :
Monday-Friday 8am-5pm, Saturday 8am-2pm