Head of Sales & Services Wall Street English
The main challenge in this role lies in the responsibility for managing the continuance of our expansion in terms of number of members but also in enhancing our brand and it’s level of excellence within the local and national English Language Teaching market, which will be achieved through the delivery of outstanding education and sales consultancy service within your centre.
Tanggung Jawab Pekerjaan :
Providing everyday management and support to Centre staff.
Managing centre results: Sales targets, Service and didactic levels of quality.
Motivating and coaching centre staff to provide excellent results and service.
Identification of key areas of improvement and implementing the correct changes.
Ensure that Centre operates according to Standard Operating Procedures
Assure optimum number of staffing and effective rostering.
Managing the Centre P&L and ensuring a good ROI on all people and physical resources.
Assuring consistent levels of members and staff satisfaction.
Budgeting planning and forecasting.
Providing timely and accurate reports to GM Operations/Area Sales Manager/National Service Manager.
Syarat Pengalaman :
Dynamic, energetic, self-motivated with lots of initiative
Great interpersonal skills
Self-motivated and self-driven
Performance and results oriented
Proven leadership qualities
Minimal Bachelor’s Degree
At least 5 years experience in Sales/profit budget responsibility experience retail store/branch manager, automotive retail branch head, insurance branch manager, fitness club manager.
Late twenties to mid thirties
Understands multi-channel lead sourcing experience (below-the-line marketing)
Proven sales management experience
Good command in English
Basic Salary, Commission, Communication Allowance, Health Insurance
Bonus & free premium course