Level Pekerjaan :
Pendidikan :
Tipe Pekerjaan :

We are consultant company in Jakarta and Bali look for suitable canditate to join our team as Customer Service for Jakarta Office.

Send application, CV, recent photo by email to wulan@indo-ned.com or asimbolon@indo-ned.com Only matched candidates will be contacted.

Tanggung Jawab Pekerjaan :

Main Job Tasks and Responsibilities
• Deal directly with customers either by telephone, email or meeting
• Respond promptly to customer inquiries
• Handle customer complaints
• Obtain and evaluate all relevant information to handle service inquiries
• Provide pricing, quotation if needed, and delivery information
• Perform customer verifications
• Process orders, forms, applications and requests
• Organize workflow to meet customer
• Keep records of customer interactions and transactions, customer databases ,and monthly report
• Communicate and coordinate with team
• Follow up on customer by phone or email
• Provide feedback on the efficiency of the customer service process

Persyaratan Pengalaman :

1 Tahun

Keahlian :

Key Competencies
• Interpersonal skills
• Communication skills – verbal and written
• Listening skills
• Problem analysis and problem-solving
• Data collection and ordering
• Customer service orientation
• Adaptability
• Initiative

Kualifikasi :

• High school diploma, general education degree or equivalent
• 20 – 25 years old
• Single
• Knowledge of customer service principles and practices
• Computer literate
• Numeric, oral and written English language
• Service knowledge