Lowongan CALL CENTRE ZenRooms.com
ZenRooms is one of Rocket Internet’s biggest project in 2015.
Rocket Internet is the creator of e-commerce such as Zalora and Food Panda.
ZenRooms is a budget hotel network that use to book hotel partner’s rooms.
You can check www.zenrooms.com
Tanggung Jawab Pekerjaan :
– Arranging the hotel room booking
– Maintain great relationship between customer and business
– Maintain great relationship between customer and hotel
– Communicator between customer and business in term of inquiry, feedback or critique
– Dealing with customer
– Maintain customers’ satisfaction
Persyaratan Pengalaman :
Pengalaman minimal 6 bulan di bagian call centre
Great communication skill in Bahasa & English, both orally & written
– Fast and swift
– Great time management
– Able to work under pressure
-Great ability to do negotiation
– Able to do multi-tasking
– Ability to solve a problem
– Male/ Female
– Max 29 years old
– Minimum experience in being customer service or related area